AI Slop Invades the Office

The Harvard Business Review study came out the day after a Financial Times_analysis of hundreds of earnings reports and shareholder meeting transcripts filed by S&P 500 companies that found huge firms are having trouble articulating the specific benefits of widespread AI adoption but have had no trouble explaining the risks and downsides the technology has posed to their businesses: “The biggest US-listed companies keep talking about artificial intelligence. But other than the ‘fear of missing out,’ few appear to be able to describe how the technology is changing their businesses for the better,” the Financial Times found. “Most of the anticipated benefits, such as increased productivity, were vaguely stated and harder to categorize than the risks.”

No single study on AI in the workplace is going to be definitive, but evidence is mounting that AI is affecting people’s work in the same way it’s affecting everything else: It is making it easier to output low-quality slop that other people then have to wade through.